Fundamental Skill Sets

The fundamentals of good staff work are covered in the following courses:

Staff Instincts – This course addresses the 'doing' part of staff work. It uses a 6-stage staffing cycle to describe what a staffer has to do on an everyday basis.

Staff Analyses – This course addresses the 'thinking' part of staff work. It teaches ways of dissecting issues systemically, fundamentally and comprehensively, to arrive at the best course of action.

Staff Writing – This course addresses the 'writing' part of staff work. It teaches how to convey ideas in coherent, concise and correct ways when preparing everyday emails, submissions and papers.

Staff Presentations – This course addresses the 'speaking' part of staff work. It covers 6 key aspects (preparation, slides, body language, speech, anxiety, Q&A) of how a staffer should conduct a briefing to senior management.

Related Skill Sets

Staff Vetting – This course introduces a 7-step process for vetters to work with a staff writer. It covers how to improve a submission and how to guide and nurture a staffer over time.

Staffing Meetings – This course covers what a secretary has to do before, during, and after a meeting. It includes the writing of minutes, as well as the wider responsibilities of a secretary, such as preparing agendas, coordinating submissions, and working with meeting members.